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Just plain shameful!!
But, and not to highjack, they are not the only ones in the firearms industry with poor service. Recently a friend ordered a bottom metal from Pacific Tool & Gauge. I do not even remember how many months it took for it to finally arrive. He called. He left messages. He emailed. He was mostly blown off.
Friend I hope you get satisfaction and soon.
 

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Wow.
(1) Poor experience
(2) Poor customer service
(3) And back to poor, plus dangerous, experience.
Friend I do commend you on not going nuclear and maintaining the degree of cool that you are.
I hope and pray that you do get complete satisfaction!
 
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